WEB POLICY
Cancellation of Jobs
Instructions by customer to suspend or terminate part or the entire investigation job must be given in writing. KNIGHT INTELLIGENCE WORLDWIDE INVESTIGATION NETWORK reserves the right to terminate the investigation immediately and make a full refund, should at any time before the commencement of the investigation; the job is found to be non-solvable within the company's ability.
Terms of Warranty
All warranty conditions are stated in the Warrant to Act / Letter of Appointment. Customer also understands that the findings would be impartial and there would be no guarantee that positive results would be gathered in Customer's favour, on the part of the private investigator.
Prices
All our prices are net. No discounts will be given unless during promotions.
Delivery services
Delivery is free for investigation reports that are above S$5,000 and if it's delivered within Singapore. Deliveries outside of Singapore will be charged according to the prevailing shipment rates.
Confirmation of Jobs
We will send an electronic acknowledgement to the customer within 24 hours upon successful processing of the work order. If the processing is not inorder, a message will be sent to the customer for further verification or action.
Feedback
We welcome your feedback. Should you feel dissatisfied with any of our services, please contact us at Tel No: 6392-0062.